Terms of Service

These Terms of Service govern your use of websites, products, and services provided by Manestream Digital LLC, including KnowMy.Pro.

Please read these Terms of Service ("Terms") carefully before using the Manestream Digital website, products, or services. By accessing this website or engaging our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use this website or our services.

2. Services

Manestream Digital provides digital marketing services including lead generation, websites and digital assets, automation and AI, data and business intelligence, and related services. Specific service terms, deliverables, timelines, and pricing are detailed in individual service agreements or proposals provided to clients.

3. Use of This Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Transmit unsolicited or unauthorized advertising or promotional material
• Attempt to gain unauthorized access to any part of the website or its systems
• Use the website to collect information about other users
• Interfere with the proper functioning of the website

4. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Manestream Digital or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

5. Client Work and Deliverables

Intellectual property rights for deliverables produced for clients (websites, content, designs) are governed by individual client agreements. Unless otherwise specified in a written agreement, ownership of deliverables transfers to the client upon receipt of full payment.

6. Disclaimers

This website and its content are provided on an "as is" basis without warranties of any kind, either express or implied. Manestream Digital makes no representations or warranties regarding:

• The accuracy, completeness, or reliability of any content on this website
• Specific results from digital marketing services, including search engine rankings or lead volume
• The availability or uninterrupted operation of this website

Digital marketing results depend on many factors including market conditions, competition, client participation, and platform algorithm changes, which are outside our control.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Manestream Digital shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our services, even if we have been advised of the possibility of such damages. Our total liability for any claims arising under these Terms shall not exceed the amount paid by you for the applicable service.

8. SMS Communications

By opting in to SMS/MMS messaging for a Manestream Digital LLC product, you agree to receive account-related text messages for that product. For KnowMy.Pro, messages may include Elsie AI lead coordinator replies, lead creation or update confirmations, relationship note confirmations, follow-up reminders, daily lead-management reminders, and account notifications.

By opting in to receive SMS messages from Manestream Digital LLC d/b/a KnowMy.Pro, you agree to receive text messages about your KnowMy.Pro account, CRM activity, lead management, follow-up reminders, and Elsie AI assistant updates. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for assistance. Example message: Manestream Digital LLC d/b/a KnowMy.Pro: Lead created for Apex Roofing. Reply HELP for help or STOP to opt out. For more information, see our Privacy Policy.

9. Third-Party Links

This website may contain links to third-party websites. These links are provided for convenience only. Manestream Digital has no control over the content of those websites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this website with an updated date. Your continued use of the website after any changes constitutes your acceptance of the modified Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which Manestream Digital operates, without regard to its conflict of law provisions.

13. Contact Us

If you have questions about these Terms, please contact us:

Manestream Digital LLC d/b/a KnowMy.Pro
Email: info@manestreamdigital.com